Terms of service

Welcome to Joanna Gibson. The terms "we", "us" and "our" refer to Joanna Gibson, an independent artist and illustrator specialising in original, hand-painted pet portraits and illustrated products.

Joanna Gibson operates this website and online store, including all associated content, information, features, products and services (collectively referred to as the "Services"). Through this website, we offer bespoke pet portrait commissions, original artwork, prints, stationery and other illustrated products.

Our online store is powered by Shopify, which provides the ecommerce platform that allows us to showcase and sell our products and services to customers.

These Terms of Service, together with any policies referenced within them, explain the terms and conditions that apply when you visit, browse or make a purchase through our website. They also outline your rights and responsibilities as a customer, including important information relating to orders, payments, bespoke commissions, intellectual property, refunds and limitations of liability.

Please read these Terms of Service carefully before using our website or placing an order. By accessing or using our website, or purchasing any of our products or services, you agree to be bound by these Terms of Service and our Privacy Policy.

Nothing within these Terms of Service is intended to limit or exclude any statutory rights you may have under applicable consumer protection laws.